Frequently Asked Questions

Find answers to common questions about booking, payments, and hosting on Loger.ma

What is www.loger.ma?

www.loger.ma is an online booking platform that allows users to search, book, and pay for accommodations and hospitality services offered by various hosts.

How do I create an account?

Click on the "Sign Up" button at the top right of the homepage, fill in the required information, and confirm your email to activate your account.

How do I make a reservation?
  • Search for your desired location and dates.
  • Browse through the available listings.
  • Select a property and review its details.
  • Click "Book Now" and follow the booking process.
What payment methods are accepted?

We accept major credit cards including Visa, MasterCard, and American Express. Additional payment options may be available depending on your region.

When will my payment be charged?

Your payment is charged at the time of booking and you will receive a confirmation email once the payment is successful.

How can I cancel or change my reservation?
  • Go to "My Bookings" in your account dashboard.
  • Select the reservation you want to modify.
  • Follow the cancellation or modification instructions.
What is the cancellation policy?

Cancellation policies vary by host. You can find the specific cancellation policy in your reservation details before booking.

How do I contact the host?

After booking, you can contact the host through the messaging system inside the "My Bookings" section of your account.

What should I do if I encounter an issue during my stay?

Contact the host first through the messaging system. If the issue remains unresolved, you can reach out to our support team.

How do I become a host on www.loger.ma?
  • Click on "Become a Host" at the top of the homepage.
  • Follow the steps to create a host account.
  • List your property and start receiving bookings.