Privacy Policy

At Loger.ma, protecting your personal data is a top priority. We are committed to respecting the confidentiality of your information in accordance with Moroccan Law No. 09-08 on the protection of personal data and comply with the requirements of the CNDP (Commission Nationale de contrôle de la protection des Données à caractère Personnel).

This policy explains what information we collect, how we use it, and what rights you have regarding your personal data when using Loger.ma.

1. Data We Collect

We collect only the data necessary to provide a secure and efficient booking service.

For Guests (Clients)

  • First and last name
  • Phone number
  • Email address
  • Connection data (IP address, browser, device information)

For Vendors (Property Owners or Managers)

  • First and last name
  • Contact details
  • National ID card (CIN)
  • Property certificate or rental agreement
  • Water or electricity bill (if applicable)
  • Classification certificate from the Ministry of Tourism (for hotels)

2. How We Use Your Data

  • Manage bookings and payments
  • Verify vendor identity and listing authenticity
  • Improve the quality of our services
  • Contact you when necessary (booking confirmations, customer support, notifications)

3. Data Sharing

We never share your personal data with third parties for commercial purposes.

Some data may be shared with trusted partners only when necessary:

  • Technical providers (hosting, payment processing)
  • Authorities when legally required

4. Data Retention

Your personal data is kept only for the time strictly necessary to fulfill the purposes described in this policy. After that period, the data is securely deleted or anonymized.

5. Your Rights

In accordance with Moroccan law, you have the following rights regarding your personal data:

  • Access your personal data
  • Request correction or deletion
  • Object to certain processing activities
  • Withdraw your consent at any time

To exercise these rights, contact us at support@loger.ma.

6. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or destruction.

7. Contact

If you have any questions about this privacy policy or about how your data is handled, you can contact us at:

Contact Support