Terms and Conditions

General Terms of Sale

Last updated: 23/10/2024

Welcome to www.loger.ma. By booking accommodation through our platform, you agree to these General Terms and Conditions of Sale (CGV). Please read them carefully before using our service.

Article 1: Purpose

These CGV define the rights and obligations of users (referred to as "Travelers") and the "Loger.ma" platform in the context of booking real estate properties (hotels, vacation rentals, etc.) via www.loger.ma.

Article 2: Booking

  1. 2.1
    Booking Process: Travelers can make bookings directly on the platform. They must create an account, select a property, and make the payment as instructed on the site.
  2. 2.2
    Booking Confirmation: Travelers will receive a confirmation email detailing the booking. The reservation is considered final once payment is validated.
  3. 2.3
    Information Accuracy: Travelers are responsible for the accuracy of the information provided during booking.

Article 3: Payment

  1. 3.1
    Payment Methods: Payment is made by credit card through the secure CMI payment platform integrated into www.loger.ma.
  2. 3.2
    Pricing Conditions: Rates are displayed in the local currency and include applicable taxes unless stated otherwise.
  3. 3.3
    Full Payment: Full payment is required at the time of booking, and no reservation will be confirmed without a validated payment.

Article 4: Cancellation and Refund

  1. 4.1
    Cancellation Policies: These vary depending on the property and are specified for each accommodation at the time of booking.
  2. 4.2
    Traveler Cancellation: Cancellation fees may apply, depending on the seller's policies. Some bookings may be non-refundable.
  3. 4.3
    Cancellation by the Seller or Loger.ma: If the seller or Loger.ma must cancel for reasons beyond their control, the Traveler will be promptly informed and fully refunded.

Article 5: Responsibility of Loger.ma

  1. 5.1
    Platform's Role: Loger.ma acts as an intermediary between Travelers and Sellers and is not responsible for property management, quality, or services provided by the Sellers.
  2. 5.2
    Liability Limitation: Loger.ma is not liable for inconveniences or damages suffered by Travelers due to improper use of the property, incorrect information provided by the Seller, or force majeure events.

Article 6: Traveler Obligations

  1. 6.1
    Respect for the Premises: Travelers must respect the property and leave it in good condition. Any damage caused will be the Traveler's responsibility.
  2. 6.2
    Respect for Seller Rules: Travelers must comply with the house rules set by the Seller, which may include check-in/check-out times, pet policies, etc.

Article 7: Personal Data

  1. 7.1
    Data Collection: By using the platform, Travelers consent to the collection and use of their personal data per Loger.ma’s Privacy Policy, in compliance with Moroccan law No. 09-08 on personal data protection.
  2. 7.2
    Data Rights: Travelers have the right to access, correct, and delete their personal data under the applicable laws.

Article 8: Modifications to the CGV

Loger.ma reserves the right to modify these CGV at any time. Users will be notified of any changes and must accept the new terms to continue using the platform.

Article 9: Governing Law and Jurisdiction

These CGV are governed by Moroccan law. Any dispute relating to their interpretation or execution will be subject to the jurisdiction of the court where Loger.ma's head office is located.

By using the platform www.loger.ma, the Traveler acknowledges having read these General Terms and agrees to comply with them.